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Training and Support

Explore the world of online learning at Whatcom Community College!
A variety of high-quality academic courses are available online to meet your needs.  This page connects you to resources and tools that will make your online learning experience a rewarding one.

        WCC Student Help Desk is available
        to answer your questions:

        Mon-Thurs 8am-6pm and Fri 8am-noon
                  during summer quarter
        Heiner Center Room 104
        By phone: 360-383-3410 (Local calls)
        1-855-767-9003 (Toll-free long distance)
        By email: studenthelpdesk@whatcom.ctc.edu

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 *** Click here to watch a video introduction to using Canvas at Whatcom Community College! ***


 Taking a Summer Quarter online class?  You'll receive a series of getting-started messages from the Student Help Desk.  Click below to view them online.

 #1  You're registered in an online class for Summer Quarter 2014  (Sent June 18th)

   

 #2  Log in now to your online class for Summer Quarter 2014  (Sent June 24th)

   

 #3  Get off to a strong start in your Summer Quarter online class  (Sent July 1st)

   

 

WCC eLearning Inclement Weather Procedure

 In the event of inclement weather, all online courses, including the online portion of hybrid courses, will be conducted as scheduled.  Closures or delays announced for the Whatcom Community College campus will not apply to online instruction.  However, a closure or delay may affect an on-campus proctored exam for an online course.  In such a case, the instructor will notify the students of the revised exam time and location.

 A student whose normal access to the Internet is interrupted by inclement weather (for example, because of a power outage) is expected to make an effort to meet course deadlines by going to another location with Internet access.  However, individuals must make decisions to protect their own health and safety if conditions make it unsafe to travel.  A student who cannot reach a location with Internet access should contact the instructor as soon as possible.

Have a question about eLearning or need more information? 


 

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Whatcom Community College

237 W. Kellogg Road, Bellingham, WA 98226

(360) 383-3000

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